InnoSmart, a product of Nimaisoft Systems Pvt. Ltd., provides a digital platform for hackathons, innovation challenges, startup programs, and related initiatives.
This policy outlines how cancellations and refunds are handled for payments made through the platform, where applicable.
Programs offered without registration fees do not involve payments and are therefore not eligible for monetary refunds.
For paid programs, cancellation and refund eligibility depend on the specific terms published by the respective program organizer at the time of registration.
Participants should review these terms before completing payment.
If a paid program is cancelled or rescheduled, the organizer will communicate the available options, including any applicable refunds, transfers, or alternative arrangements.
If a payment is deducted more than once or a transaction fails without successful registration, users may contact the designated support team with their transaction details.
Eligible refunds will be processed after verification through the applicable payment provider.
Approved refunds will ordinarily be initiated through the original payment method, subject to payment provider processes and applicable banking timelines. The expected processing period will be communicated when the refund is approved.
Any non-refundable processing or administrative charges must be disclosed before payment and will apply only where legally permitted.